The Importance of People Skills – Complete Your RSA Course To Use Them!

The RSA Course allows you to work in a bar or restaurant, therefore expanding your work opportunities. RSA CourseAfter you complete the RSA course, you will need more skills to be able to successfully work in a bar or restaurant. One of the most important skills is people skills.  You will have to be able to talk to all kinds of people when working in a bar. The more that you speak to people and keep them entertained, the more you will bring customers in. The bar is supposed to be a lively atmosphere, and as such you need to keep it this way by always talking to people in the bar, and being able to keep a good conversation going.

The RSA Course Online: Providing you with the opportunity to learn people skills

Whatever you do in life, you will always need to be developing your people skills. These skills will help you in every aspect of life, from socializing with people to developing new friends. The ultimate goal is to make the other person feel comfortable. Rather then worrying about yourself and what you are saying and what they think of you, all you need to do is be genuinely interested in them. Just by making conversation with different people each day, you become more and more comfortable dealing with people and speaking to them. This kind of networking can also be useful for finding jobs, and finding new opportunities that may arise. The more people that you know, the more chance you have of gaining new opportunities. They always say that, it’s not what you know, but WHO you know. Also, if you are looking for more information on developing people skills, check out this website. This website gives lots of information about people skills and it is interesting that alot of our communication is non verbal

The power of nonverbal communication cannot be underestimated. In his book, Silent Messages, Professor Albert Mehrabian says the messages we send through our posture, gestures, facial expression, and spatial distance account for 55% of what is perceived and understood by others. In fact, through our body language we are always communicating, whether we want to or not!

You cannot not communicate.

Nonverbal messages are the primary way that we communicate emotions: Facial Expression: The face is perhaps the most important conveyor of emotional information. A face can light up with enthusiasm, energy, and approval, express confusion or boredom, and scowl with displeasure. The eyes are particularly expressive in telegraphing joy, sadness, anger, or confusion.


Postures and Gestures: Our body postures can create a feeling of warm openness or cold rejection. For example, when someone faces us, sitting quietly with hands loosely folded in the lap, a feeling of anticipation and interest is created. A posture of arms crossed on the chest portrays a feeling of inflexibility. The action of gathering up one’s materials and reaching for a purse signals a desire to end the conversation.


Nonverbal Messages 1. Account for about 55% of what is perceived and understood by others. 2. Are conveyed through our facial expressions as well as our postures and gestures. source:

Get Your RSA Course Certificate To Start Serving ASAP!

If you go online and get your RSA certificate, you instantly open up your job selection. As such you will be able to work behind any bar or in any restaurant in Australia. This will mean, though, that you have to work on your people skills if you don’t already have them as people will be expecting to talk to you and you will be expected to talk back!