Doing Your RSA QLD Course? No No’s: Things you should never allow.
People that have been drinking alcohol can be very entertaining, but remember that it is your job to not allow their antics to go too far. Being the life of the party is a blast, but when the party tries to take you home it isn’t. Never allow a female to leave with a group of males that she obviously does not know, especially if she seems a lot more drunk than she should be. A good rule of thumb is to snap a picture of anybody that seems suspicious to you. Girls get their drinks spiked in all kinds of bars, don’t think it won’t happen in your bar. If you are able, ask the girl if she knows the men and offer to call her a cab. Get Your RSA QLD Course Online and learn more about Responsible service of Alcohol. Never allow a very intoxicated person to buy a round, always make sure they know that they are doing it. Sometimes they are talking out of their drunken state and don’t have the funds to pay. Many times, especially with credit card charges a sobered-up person may dispute the charges. Never turn your back on a customer at closing. While it is easy to get their last drink and start on your closing duties, it is just as easy for that person to steal from you or harm you. Just make polite conversation, reference the security cameras and how they need dusting, or say that your manager is late getting back. This will imply that they could be a witness or that he would be caught on camera, if he were to try to steal. Get Your RSA QLD Course Online and learn more about Responsible service of Alcohol.
Never allow a person drunk or sober to dance or stand on a table or bartop. Never bad mouth co-workers, management, or other patrons to customers. Never allow a patron to serve themselves. Never allow two members of the opposite sex in a gender specific bathroom. Never let people strip their clothes, this might be entertaining but can offend other customers and you might lose their business. Never allow an argument to last for more than a few minutes. Never allow a customer to be made fun of or the butt of a cruel joke. It is your job to make friends, not enemies.
Get Your RSA QLD Course Online and learn more about Responsible service of Alcohol.