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RSA Training Teaches You – Shakers & Strainers
Posted by admin 
Wednesday, February 8, 2012
RSA Training Teaches You to be Careful on the Job
Your co-workers ask you to hand them the shaker, when you do RSA Training you will know not to just grab the nearest one? Next time ask which shaker they want, because this means more efficiency and accuracy, which helps you provide a better more consistent service. It all comes down to Responsible Service of Alcohol guidelines!
RSA Training you in different shakers/stirrers
The Boston Shaker is a two piece set. One piece is a glass, usually a litre. The other is a larger, metal container. They are locked together, air tight, and shaken vigorously. Drinks can be strained, just by allowing the two pieces to part just enough to allow a stream of liquid to pour into a glass. The Hawthorne Strainer has a coil around it, it is made to be used with the metal half and serves best for pulpy, fresh juices that may clog any other strainer. The Julep Strainer works with the mixing glass and has no coil. Drinks that are to be stirred, should be done so in the mixing glass, you can see if the drink has been properly mixed through the glass. Also, this shaker can be used for rolling a drink. Rolling a drink is often required when a drink will end up too frothy as a result of shaking. This can, also,be done when it isn’t possible to shake, because you may have underestimated the space in the shaker, (we have all done it).
RSA Training – Cocktail Shakers
RSA Training, teaches that the Cocktail Shaker is a three piece set. The first resembles a Hawthorne, but is either smaller at the top or has an indention around the mouth. This is for the second piece, the straining cap. It locks into place over the mixing container. The third piece is a cap that goes over the strainer, it will either screw on or fits very tightly. Some Cocktail Shakers have pouring spouts and handles.
Getting the shaker/strainer right can make the customer more satisfied, and a satisfied customer will keep coming back. Having repeat customers is much easier and better for business then having to always be looking for new ones. RSA training teaches you a wide variety of things about serving alcohol responsibly, this is important to ensure your customers feel safe in your establishment and know that you are doing the best thing by them and your other customers.
5 Quick Tips For Bartenders
Posted by admin Wednesday, February 8, 2012
5 Quick Tips for Bar Tenders
RSA Training Online will teach you that bar tending can be a tricky business, so a few tips can go a long way.
1. The trick to flaming brandy is to heat both, the brandy and the glass, before you try to ignite.
2. Buy nursing shoes, your feet will thank you later.
3. Use superglue to mend a cut instead of band-aids.
4. Buy a nice bar tending recipe book to keep behind the bar, like Mr. Boston’s or Big Book of Shots.
5. When in doubt, vodka. It may not be the right ingredient, but when you can’t remember the right ingredient, vodka goes with everything.
So go online and get your RSA QLD (or any state) certificate online, this will mean that you can work in any bar around Australia, make use of these tips and become a professional bar tender.
Managing Your Own Bar
Posted by admin Tuesday, February 7, 2012
Managing a bar is no easy task, and still requires a responsible service of alcohol certificate, but don’t worry, if you are confused or unsure about something then there should always be information available for you.
The first website you might want to take a look at is here, and it describes many of the problems that a bar manager will face in the process of owning a bar, it is very useful.
In addition to having a look at that website, also check out the video below on some useful management tips for bars, given by Greg Clark an experienced bar manager and owner.
So go online today and get your responsible service of alcohol certificate, so that you can work in a bar or even run one!
RSA Brisbane – Service With a Smile
Posted by admin Tuesday, February 7, 2012
RSA Brisbane Teaches – Bar Tending is as Fun as You Make It
On the whole, bar tending should be fun, and RSA Brisbane (and any city/state) will teach you how to have fun and serve correctly. Days should fly by, while you make new friends, and most people are happy to see you. On the days that are less than joyous, keeping a smile on your face can be difficult. Anything can ruin your day, from a rude customer to having your tip jar stolen. Here are a few ways to keep that frown turned upside down.
Rudeness: Put yourself in their shoes. They may have just had the worst day ever and all they want to do is to sit down, relax with their favorite drink. But you either screw up the order, don’t know how to make it, or are out of an ingredient, so they snap at you. You were their last chance of salvaging something good out of this horrible day. Smile out of pity, and remember that you have days like this, too. RSA Brisbane for example, will teach you that you cannot snap back, it will only make the customer more angry.
Do Your RSA Brisbane Course Online Today and Learn More about Responsible Service Of Alcohol in Australia.
Personal Issues: Your significant other keeps an argument going by calling or texting you. Kindly remind them that you are at work and your foul mood is scaring off the customers, you are turning off your cell and will see them later. Smile out of relief that you don’t have to argue for at least eight more hours.
Professional Issues: You despise your coworker. She is too flirty, shows too much skin and steals customers, while ignoring others that don’t look as wealthy. A group of well dressed young businessmen walk in and she jumps in your way, takes all of their orders before you have a chance to breathe. Smile, just smile. It is the only way to keep from yelling at her and remind yourself that while she is ignoring the other customers, you can have all those tips to yourself.
Health Issues: Even though you told your supervisor that you were ill, they insisted that you came in because they are short handed. Smile, you will make pity tips. Pity tips are tips earned because of unique circumstances like, illness, first day on the job, last day on the job, pregnancy, divorce… but tips can also indicate that you are doing a good, safe job that complies with RSA Brisbane (and any state/city’s) standards.
The trick to finding a reason to smile is to not harp on how bad a situation is, but to look for ways that you can benefit from the bad situation.
Do Your RSA Brisbane Course Online Today and Learn More about Responsible Service Of Alcohol in Australia
Upselling – Responsible Service Of Alcohol
Posted by admin Monday, February 6, 2012
Can you upsell and have Responsible Service Of Alcohol?
Management loves the upsale. Upselling is when a customer orders a drink and you talk them into the higher end alcohol, instead of low end or house. If this is a strategy at your bar then you need to make sure it will also meet the Responsible Service Of Alcohol guidelines.
One way to upsell is to just ask what brand they want. Say they order a bourbon and Coke, you ask what “brand” of bourbon they want. Customers usually will name whatever brand they prefer or a common brand. Usually this is a higher end brand, being that the first to come to mind is usually the most commercialised.
Sometimes they don’t know what kind they want. This is another way to upsale. Start naming your brands, starting with the top shelf brands and work your way down. Usually they will choose a mid priced brand, especially if you toss a “oh and house” in there, at the end.
After they order, pick up whatever brand that you are trying to move and ask “ok?”. Usually they will say “yes” out of habit. If they refuse that brand, suggest another higher priced brand.
If they are not specific about which brand that they prefer, just ask them if the brand that you are trying to move is fine. They might ask for a vodka and tonic and you ask if “blah” is ok?
Suggest, to management, making your house brand one of your mid-priced ones. If you start a drink with a mid-priced bottle and the customer notices, simply say that it is our house brand. Never get into the habit of picking up the cheapest bottle to make drinks. Always make them ask for the cheaper stuff. Not only will you have better sales, your drinks will turn out better, too.
In many cases upselling will give your customer a better brand of alcohol, possibly with less chemicals and therefore less hangovers for your clients. So your clients will thank you if you provide them with a really good quality brand that is better for their health.
Responsible Service Of Alcohol is mandatory in Australia and so is the Responsible service of alcohol course for anyone serving alcohol.
Some Useful Links For Bartending Safely
Posted by admin Monday, February 6, 2012
If you are training to be a bartender and have your Responsible Service of Alcohol certificate, then there are some useful websites pages that you should be checking out for useful information. Some of these webpages are linked below for you, so check them out!
Responsible Drinking Govt. Website
Govt. Facts about Alcohol and Drugs
Apart from looking at these websites, make sure you go online and get your Responsible Service of Alcohol certificate so that you can legally and safely work in bars all around Australia serving drinks.
Responsible Service Of Alcohol – How To Spot A High Functioning Drunk
Posted by admin Friday, February 3, 2012
Responsible Service Of Alcohol – Spoting a High Functioning Drunk
The key to responsible service of alcohol is observation. It is easy to identify most intoxicated people. They slur words, walk crookedly, Laugh loudly and so on, but some drinkers are professional alcoholics. They are fairly hard to spot because they can function at a higher level than most people who are intoxicated. Here are a few things to look for when you know that your customer has had enough, but does not show signs of it.
Responsible Service Of Alcohol – Signs To Watch For
1. Attitude:
Most high functioning drunks will do a 360 in attitude. They walk in the pub, happy but grow sullen or angry with the passing drinks and hours. This is also true in reverse, angry to sad.
2. Becomes demanding:
He can be demanding of you or your customers. Signals can be; not waiting his turn, or demanding that the music be turned down, even if it is being enjoyed by everyone else. Insulting language is also a sign.
3. Keeps interrupting other people’s conversation.
4. Watch him walk AFTER using the restroom. The alcohol that may not have circulated will have done so by the time he returns.
5. She has to relight the same cigarette over and over. Maybe she has several half-smoked cigarettes in her ashtray.
6. They may become confrontational, even mildly so. They seem needlessly agitated during a discussion when someone argues a different point.
7. Eyes:
Some people call it a glassy look, but it is better described as both eyes not being able to focus at the same time.
Look for any odd behavior, a man that never talks to women, suddenly hits on every woman at the bar or a woman that keeps losing her purse. These are not definite signals but they can be cues to help you know who to keep an eye on.
Do Your RSA Course Online and Learn about Responsible Service Of Alcohol
Absinthe vs. Everclear
Posted by admin Friday, February 3, 2012
As a bartender or just a frequent visitor to a bar, it is important that you know the difference in potency between drinks as RSA training teaches. In this particular case, the difference between Everclear and Absinthe is examined, as can be seen here.
This spread includes different drink mixes that can be made and also some general information about the taste and other features of the two most potent alcoholic drinks.
Doing Your RSA QLD Course?
Posted by admin Thursday, February 2, 2012
Doing Your RSA QLD Course? No No’s: Things you should never allow.
People that have been drinking alcohol can be very entertaining, but remember that it is your job to not allow their antics to go too far.
Being the life of the party is a blast, but when the party tries to take you home it isn’t. Never allow a female to leave with a group of males that she obviously does not know, especially if she seems a lot more drunk than she should be. A good rule of thumb is to snap a picture of anybody that seems suspicious to you. Girls get their drinks spiked in all kinds of bars, don’t think it won’t happen in your bar. If you are able, ask the girl if she knows the men and offer to call her a cab.
Get Your RSA QLD Course Online and learn more about Responsible service of Alcohol.
Never allow a very intoxicated person to buy a round, always make sure they know that they are doing it. Sometimes they are talking out of their drunken state and don’t have the funds to pay. Many times, especially with credit card charges a sobered-up person may dispute the charges.
Never turn your back on a customer at closing. While it is easy to get their last drink and start on your closing duties, it is just as easy for that person to steal from you or harm you. Just make polite conversation, reference the security cameras and how they need dusting, or say that your manager is late getting back. This will imply that they could be a witness or that he would be caught on camera, if he were to try to steal.
Get Your RSA QLD Course Online and learn more about Responsible service of Alcohol.
RSA Certificate and RSA Course ww.rsacourseonline.com.au Only $59
RSA QLD
Never allow a person drunk or sober to dance or stand on a table or bartop.
Never bad mouth co-workers, management, or other patrons to customers.
Never allow a patron to serve themselves.
Never allow two members of the opposite sex in a gender specific bathroom.
Never let people strip their clothes, this might be entertaining but can offend other customers and you might lose their business.
Never allow an argument to last for more than a few minutes.
Never allow a customer to be made fun of or the butt of a cruel joke. It is your job to make friends, not enemies.
Get Your RSA QLD Course Online and learn more about Responsible service of Alcohol.
An Excellent Website for New Drink Mixes
Posted by admin Thursday, February 2, 2012
In most popular bars and restaurants there is music playing and drinks are being served, as RSA training teaches. Which is the exact reason that this website has been invented. The website allows you to type in what you are listening to and will present you with a drink that goes with the according song, so next time you are playing a song at your bar, maybe you could serve a special drink that goes with each song! It’s sure yo liven up the atmosphere – Teaches RSA QLD (and any state)!
THIS COURSE WILL TEACH YOU TO:
- Identify customers to whom service should be refused.
- Prepare and serve alcoholic beverages responsibly.
- Assist customers to drink within appropriate limits.
- Assist alcohol affected customers.
RSA TRAINING APPLIES TO:
- licensees;
- approved managers;
- staff, including promotional staff, involved in the sale, supply and service of alcohol;
- volunteers, including club directors, who have liquor service responsibilities and
- security officers with crowd control duties.
Is this RSA course
valid in my State?
